Related video above: Chick-Fil-A employee wins car in restaurant’s Christmas party raffle. It’s been a good year for Chick-Fil-A, with a recent poll naming it Gen Z’s top restaurant, with 15% of respondents naming it their favorite choice. Piper Sandler’s annual study surveyed 14,500 teenagers in 47 states, whose average age was just under 16 (15.8 to be exact). Starbucks came in second with 12% of teens, followed by Chipotle (7%), McDonald’s (6%) and Olive Garden (3%). Earlier this month, the restaurant appeared in another survey with less favorable results: QSR’s annual Drive-Thru Report found that Chick-fil-A had the slowest line among 10 restaurants, with an average wait time of about 107 seconds. But that’s primarily because it’s so popular that it has many cars queuing up to eat. Again, Chick-fil-A also leads the industry in customer satisfaction in the same survey, with 88% of customers saying the fried chicken sandwich chain had “courteous service.” The researchers also found that Chick-fil-A has set up its “checkpoint system” that supports customers through various interactions with employees, from placing an order to their famous response to people who thank them: “with pleasure.” According to Technomic, a food industry research and consulting firm, the chain had 2,730 retail locations and achieved nearly $16 billion in sales in 2021. (Chick-Fil-A is a privately held firm that doesn’t publish its results.) However, the company hasn’t won everyone over. The network’s support for anti-LGBTQ organizations and opposition to same-sex marriage have been at the center of political debate and calls for a boycott.

Related video above: Chick-Fil-A employee wins car in raffle at restaurant’s Christmas party

It’s been a good year for Chick-fil-A, with a recent survey naming it the top restaurant for Gen Z, with 15% of respondents naming it their favorite choice.

Piper Sandler’s annual study surveyed 14,500 teenagers in 47 states, whose average age was just under 16 (15.8 to be exact).

Starbucks came in second with 12% of teens, followed by Chipotle (7%), McDonald’s (6%) and Olive Garden (3%).

Earlier this month, the restaurant appeared in another survey with less favorable results: QSR’s annual drive-thru report found that The slowest line was at Chick-fil-A among 10 restaurants, with an average wait time of about 107 seconds. But that was primarily because it is so popular that it has many cars queuing up to eat.

Then again, Chick-fil-A also leads the industry in customer satisfaction in the same survey, with 88% of customers saying the fried chicken sandwich chain had “courteous service.”

The researchers also found that Chick-fil-A has set up its “checkpoint system,” which supports customers through various interactions with employees, from placing an order to the famous response to people who thank them: “with pleasure.”

According to Technomic, a food industry research and consulting firm, the chain had 2,730 retail locations and achieved nearly $16 billion in sales in 2021. (Chick-Fil-A is a privately held firm that does not publish its results.)

However, the company won over not everyone. The network’s support for anti-LGBTQ organizations and opposition to same-sex marriage have been at the center of political debate and calls for a boycott.