BAKERSFIELD, Calif. (KERO) — A local storage unit is under attack, experiencing a dozen break-ins this year alone. Now, customers concerned about their belongings are demanding action, but what exactly are these facilities’ obligations to keep their units safe?

“They just broke the locks, helped themselves to whatever they could,” said Ramiro Garcia, a customer at SecurCare Self Storage in Oildale who had our storage unit stolen.

Garcia is tired of seeing broken locks on vaults over and over again. When his storage unit was hit, the robbers got away with more than $2,800 worth of property.

“A lot of tools, items that they could easily take out,” he said.

Garcia said he had insurance for the stolen items, but that’s not what’s frustrating him. According to him, this is not the first and not the last incident at this facility.

“It’s gotten worse lately, it seems like every weekend it’s getting worse,” he said. “Two weeks ago we saw 25 units hacked, this week we’ve seen about 50.”

According to Bakersfield Police, they have responded to this storage facility at least 15 times this year alone for breaking and entering incidents. So far, from these incidents, police have made two arrests on burglary charges related to eight incidents.

Unfortunately, Garcia said, none of the items found were connected to his broken unit.

“I would like to see more people like that who were detained, I would like to keep my belongings safe,” he said. peoples things at night.”

Storage facilities at SecurCare Self Storage in Oildale are monitored by video surveillance and the facility offers insurance to customers, according to police reports. When asked about the break-ins, management at the Oildale plant referred 23ABC to the corporate office. Garcia says he gets a similar response every time he raises the issue.

“There’s not much they can do,” he said. “Their hands are tied, it’s up to SecurCare Storage senior management.”

Other shelters in the area offer similar security measures such as CCTV as well as night security and alarms.

As long as the property has a clear contract and the tenants know what’s being offered, the properties are likely not to be found guilty absent some sort of gross negligence, which police said can be difficult to prove.

If you’ve ever been a victim of storage theft, be sure to report it to the authorities.